Have you ever done a major wardrobe spring clean, placed unwanted clothes in bags, with the intention of donating them, only to have them stay in your car or near the door for weeks or months?

Don't worry. You are not alone!

Have you ever done a major wardrobe spring clean, placed unwanted clothes in bags, with the intention of donating them, only to have them stay in your car or near the door for weeks or months?

Don't worry. You are not alone!

Challenge

Goal

About

Project details
15 Days
Team
Gab Qurizen
Leanne Goldie
Ben Margerison
Tools
Sketch
Invision
Survey Monkey
Keynote
My role
• Conducted interviews
• Created and sent out surveys
• Competitive analysis
• Sketches
• Low and high fidelity wireframing
• Prototyping
• Keynote slide deck design
 
Skills
• User interview
• Survey
• Current website audit
• Competitive analysis
• Research synthesis and ideation
• Usability testing
• Affinity mapping
• Personas creation
• User Journeys
• Business canvas model
• Empathy map
• Design studio
• Sketching
• Prototyping

The challenge:

Understanding why users aren't dropping off their donations sooner. 

We want to know why:
  • What the user experiencing during donating process
  • Why don't they drop off their donations right away?
Create an app to help the user to:
  • Locate nearest donation point (bin/store).
  • A reminder of close proximity to donation point.
  • Book charity pickup easily via the app.

© 2020 by Gab Qurizen  |  +61 488 888 422  |  gab@qurizen.com.au  |  linkedin.com/in/gab-qurizen/